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Physical location for business-related inquiries.
123 Business Street, Suite 456, Hollywood United States
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Answers to Common Questions
Before reaching out, browse through our FAQs for quick solutions to your concerns.
WhatsCRM is a complete cross-platform WhatsApp CRM and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp.
WhatsCRM is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication on WhatsApp.
Not at all. WhatsCRM features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.
WhatsCRM is accessible through modern web browsers and is designed for desktop, tablet, and mobile workflows.
WhatsCRM is designed for WhatsApp Business workflows. Configure your WhatsApp connection according to the setup supported by your installation and follow WhatsApp’s business and messaging policies.
WhatsCRM offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.
Yes. WhatsCRM’s Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.
Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. WhatsCRM is also fully GDPR-compliant.
WhatsCRM offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your WhatsCRM account under the “Billing” section.